Terms of Service

1. Agreement

These terms are between you and Inviteo. By creating an account or using inviteo.design, you agree to them. If you do not agree, please do not use the service. You must be at least 16 years old to hold an account.

2. Your account

You are responsible for keeping your login credentials secure and for everything that happens under your account. Tell us promptly at hello@inviteo.design if you suspect unauthorised access. One person or couple per account; do not share credentials.

3. Payment and refunds

Building an invitation is free. Publishing it requires a one-time payment for the plan you choose. There is no subscription and nothing renews. Prices are shown in USD on the pricing page and at checkout before you pay. Editing your invitation after publishing is free.

Payment is handled by Stripe. We never receive or store your card number.

Refunds. If your invitation has not been published, email us within 14 days of payment and we will refund you in full. Once published, we consider the service delivered, but if something has gone wrong on our side, contact us. We would rather fix it or refund you than leave you with a bad celebration. Where you have a statutory right of withdrawal, that right applies in addition to this policy.

4. Your content

You keep ownership of everything you put on your invitation. You grant us only the permission needed to host and display it: to store it, and to show it to the guests you share your link with.

You confirm you have the right to use the content you upload, and that it is not unlawful, hateful, deceptive, or infringing. We may remove content or suspend accounts that breach this, and will tell you why.

5. Your guests' data

RSVP responses your guests submit belong to your event and are shown to you. You agree to handle them lawfully: use them for your event, do not sell them or add them to marketing lists, and honour any guest's request to be removed. Our role and yours are described in the Privacy Policy.

6. Music

Song selection uses Spotify's official embedded player. Playback happens on Spotify's service under Spotify's terms. Inviteo does not host, copy, or distribute any recording. What your guests can hear depends on their own Spotify account and region.

7. Availability

We work to keep Inviteo online and your invitation reachable, but we do not guarantee uninterrupted service, and we may change or discontinue features. If we discontinue the service entirely, we will give you at least 30 days' notice and a way to export your RSVP data. Except where the law says otherwise, the service is provided "as is" without warranties.

8. Ending things

You can delete your events or close your account at any time; deletion is described in the Privacy Policy. We may suspend or close an account that breaches these terms or is used unlawfully.

9. Liability

To the fullest extent permitted by law, Inviteo is not liable for indirect or consequential losses, and our total liability to you is limited to the greater of the amount you paid us in the 12 months before the claim, or CAD $100. Nothing in these terms limits liability for death, personal injury, or fraud, or any consumer rights that cannot be waived where you live.

10. Changes and governing law

We may update these terms; for material changes we will email account holders before they take effect, and continuing to use Inviteo means you accept them. These terms are governed by the laws of the Province of Quebec, Canada, without affecting mandatory protections in your country of residence.

11. Contact

Questions about these terms? Email legal@inviteo.design.